At Kerfird, we take your privacy seriously.
The information below outlines how we collect, use, and protect your personal information.
Collection of your personal information
Kerfird collects personal information from our online visitors when they place an order or when they join the Kerfird mailing list. If an order is placed, Kerfird holds personal information including your name, email address, phone number/s, shipping and billing address to process and fulfil the order.
Your credit card details will never be held by Kerfird.
In certain circumstances Kerfird may be required to collect and store additional data. Kerfird will only do this with your consent. These details allow Kerfird to process your order and to let you know the status of your order.
You may refuse to provide us with some or all of your personal information, however this may prevent us from processing your transactions or delivering products to you.
Kerfird may also need to obtain information for authentication or identity checks in the prevention of fraud. These measures are taken for your security.
What we might use your personal information for
Kerfird will likely use your personal information for the processing of orders, payments and to provide you with a personalised shopping experience. Note, this will include sharing your order details to SleepMaker Australia for the fulfilment and delivery of your order.
Kerfird will never disclose your information to any other party unless there is a legal obligation or duty to do so or unless you agree.
When you register with Kerfird, you will be asked if you want to “Subscribe” to our mailing list. If you choose to “Subscribe” for this service, the information you provide will allow Kerfird to advise you about new products, special offers and other events or items of interest, from time to time.
Kerfird collates statistical information about site traffic, sales and other commercial information which might be passed on to trusted third parties however these statistics do not include any information which can identify you personally.
We might use your personal information for internal marketing and demographic studies, together with your non-personal data to monitor customer patterns in an effort to consistently improve the kerfird.com.au site for a better online shopping experience.
Security of your personal information
Kerfird only collects personally identifiable information to the extent deemed reasonably necessary to serve you, in view of its legitimate business purposes as set out above, and we will do our best to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided.
When you place an order or access your account information, Kerfird uses a Secure Socket Layer (SSL) so your details are encrypted before being sent to us to protect them from unauthorised use.
Kerfird recommends reading the policy and disclaimers published by any other organisations before submitting any personal information to them
Other information we might collect
Kerfird might collect non-personal data about your use of kerfird.com.au, such as pages visited, times and volume of use of our services as well as traffic data. Traffic data includes all sorts of boring things like logs, details of networks, time of log-on or access, length of sessions and similar systems data and your IP address. The information collected helps Kerfird to improve its online service to you
Accessing or updating your personal information
If personal information maintained by Kerfird is not correct you can easily update it using the “Log In” menu on the home page where your personal information will be made available, in the “My Account” section, for review and you can make any changes there
Unsubscribing from our newsletter
If you would like to Unsubscribe from receiving emails from Kerfird you can do so by clicking the automated Unsubscribe link which is always included at the bottom left on every email Kerfird sends or if you would like to be removed from the Kerfird database please email us at email@example.com
Changes to this policy
Updated September 2017